Your Questions, Answered

  • It all starts with a chat! We'll connect via Zoom, phone, or email so I can understand what you need and select the best location and session type for you. From there, we'll lock in a date and time, and you'll receive an invoice with all the booking details, total amount due, deposit amount, and Terms & Conditions. A 50% deposit is required to confirm your booking.

    For Personal Branding sessions, there may be a second consultation closer to the shoot to finalise all the details — props, locations, wardrobe, and more.

  • Life happens — no stress! Here's how it works:

    • Hired studio sessions: Reschedule free of charge up to 5 days before the shoot.

    • Home studio or business location sessions: Reschedule free of charge up to 48 hours before the shoot.

    • You may reschedule up to two times without losing your deposit.

    • A third reschedule will result in the original deposit being forfeited, and a new deposit will be required to proceed. Exceptions apply.

Still have questions? I'd love to hear from you — visit claudiamartinez.com.au/contact to get in touch.